Mr. Luong Hoai Nam, Deputy General Director of Crystal Bay Group, mentioned that the group is at present restructuring and selling well being care tourism merchandise for vacationers.
– Sir, within the quick time period, what ought to we do to realize the best effectivity when opening tourism?
Mr. Luong Hoai Nam: If we wish to welcome friends into our home, the door should be huge open. I’m glad that the visa coverage has been restored to the way in which it was earlier than the Covid-19 epidemic. Outside of ASEAN, 13 international locations are unilaterally exempted from visas. This is a crucial and accountable choice. However, I feel the Government ought to proceed to additional increase the visa coverage to make Vietnam extra engaging within the eyes of overseas vacationers, reminiscent of visa exemption for all EU member international locations as an alternative of just a few EU international locations. . For some giant markets such because the US, India, and China, which haven’t but been granted unilateral visa exemption instantly, the Government ought to contemplate granting a long-term visa of 5 – 10 years as Vietnamese residents have been and are being accepted by some international locations. for instance, Canada, Korea…) situation long-term visa.
The visa interval must be prolonged to 30 or 45 days and permit a number of entry as an alternative of 15 days and single entry as at present. We ought to encourage worldwide vacationers to return to Vietnam after touring to neighboring international locations, after which fly house from Vietnam. Only then can Vietnam flip into a global air transit hub like Singapore and Thailand.
In addition to enhancing visa coverage, Covid-19 testing for worldwide guests must also be reviewed. In the brand new scenario, Covid-19 is taken into account an endemic illness, many international locations have deserted testing necessities, for instance European international locations. Vietnam ought to drop the requirement to have a unfavorable check consequence earlier than flying to Vietnam to make it extra handy for vacationers. In our nation testing for Covid-19 is kind of straightforward and cheap, however in lots of international locations testing could be very troublesome and prices 100-200 USD.
When coming to Vietnam, worldwide vacationers must be greeted with the only and most handy administrative procedures, handled like home vacationers, with none discrimination. Localities have to completely grasp this to keep away from pointless troubles for overseas vacationers throughout their keep in Vietnam.
– What particular actions ought to the Government take to advertise the event of the tourism trade and what adjustments do travel businesses want to alter to adapt, get well and develop after the pandemic?
Mr. Luong Hoai Nam: Vietnam must step up tourism promotion and advertising and marketing communication to overseas markets by way of many channels, in addition to take part in main worldwide tourism gala’s in Germany, UK, France, Italy, Korea, and many others. Japan… to convey Vietnamese tourism merchandise to supply markets.
Vietnamese tourism companies have to rapidly restore full companies with the identical or increased high quality as earlier than Covid-19 and supply aggressive costs to draw overseas vacationers. In addition, within the age of expertise, tourism merchandise urgently want to extend the appliance of expertise, from product improvement to advertising and marketing, gross sales and cost. Especially, throughout the Covid-19 pandemic, the development of looking and shopping for companies by way of on-line channels elevated sharply, as an alternative of offline channels.
I particularly emphasize the necessity for cooperation between airways and companies in constructing, advertising and marketing and promoting combo travel merchandise, together with air tickets, resorts, insurance coverage, sightseeing, leisure. leisure… on the choice of the customer and at a sexy combo worth. We consider that the development of enormous teams of vacationers touring on fastened excursions will lower in comparison with earlier than Covid-19, whereas small teams of vacationers and retail clients following versatile packages will enhance. If there’s a lack of cooperation between companies and the appliance of expertise, it is vitally tough to draw these vacationers.
If we do the above issues nicely, in 2022, our nation can entice 6 million worldwide vacationers. Thailand is concentrating on 8 million guests for this yr. Who is aware of, “in luck”, this yr Vietnam could first surpass Thailand when it comes to worldwide vacationers and worldwide tourism income?
– With expertise in enterprise actions within the area of tourism, what plans has Crystal Bay Tourism Group been planning to take the lead within the tourism market within the new interval?
Mr. Luong Hoai Nam: Crystal Bay Tourism Group has rapidly restructured tourism merchandise, deployed a sequence of companies to maintain tempo with the world’s tourism tendencies after the pandemic. We notice that after the pandemic, vacationers are extra thinking about well being, wish to get well after Covid-19, enhance resistance with herbs, stem cells… Understanding the wants On this event, Crystal Bay established Crystal Bay Healthcare Joint Stock Company devoted to taking good care of the well being of vacationers by offering well being care companies proper in every resort, every vacationer space.
Also due to well being considerations, vacationers are inclined to search for new inexperienced, clear and delightful locations, as distant from the city middle as attainable. With the client’s needs as the middle, Crystal Bay will create the tenth luxurious resort with a scale of greater than 3,000 hectares in Khanh Son – Cam Lam (Khanh Hoa). Along with the wild and majestic pure surroundings, the local weather of 4 seasons in 1 day and is likened to the 2nd Da Lat, Khanh Son additionally brings with it the great thing about the tradition of the folks right here with gongs and musical devices. stone, Chapi … captivated folks’s hearts. Here, along with spa, well being care companies related to agricultural tourism, distinctive and attention-grabbing actions reminiscent of parachute, zipline flight system from the highest of the hill, 72-hole golf with amenities Various leisure amenities alongside the lakeside and water floor… will enrich the customer’s expertise throughout the vacation.
The creation of “all-in-one” resort complexes has been persistently carried out by Crystal Bay for the previous 20 years, with a purpose to meet up with the development of package deal resort tourism, combining resort with quite a lot of sorts. tourism to expertise nature, tradition, delicacies, procuring, sports activities…
– It is thought that Crystal Bay Group has utilized blockchain expertise to digitize tourism companies, what’s the that means in selling the Vietnamese tourism market, sir?
Mr. Luong Hoai Nam: To make it extra handy for vacationers in addition to meet up with the development of digitization in tourism, we have now launched a brand new era NFT on-line travel service transaction platform based mostly on Blockchain expertise known as Crystabaya. With this on-line platform, guests can manually package deal merchandise, be proactive in reserving resort rooms, in addition to share, donate or resell their rooms/companies. Travel corporations or small buyers can simply handle clients, resorts and eating places on the Crystabaya platform.
With the advance of the tourism ecosystem and the launch of Crystabaya, we’re proud to be a pioneer in digital transformation in tourism, providing modern enterprise options, rising liquidity, increasing markets, convey Vietnamese tourism to achieve and develop sustainably after the Covid 19 pandemic.