The Hanoi Department of Tourism makes use of a set of standards to guage high-quality vacationer sights within the metropolis. Hanoi within the 2021-2025 interval and develop a regional tourism improvement plan.
The convention goals to contribute to the event of a plan to “safely adapt, flexibly, effectively control the Covid-19 epidemic” within the tourism trade, and on the similar time promote the development of high-quality tourism merchandise, serving to to extend inner assets. The capital’s tourism trade will progressively get well and develop within the coming interval.
Tran Trung Hieu, Deputy Director of the Hanoi Department of Tourism, mentioned that over the previous time, the administration of vacationer zones and sights within the metropolis has achieved some exceptional outcomes, reminiscent of proactively Develop a knowledge body and fundamental info associated to locations in 5 sorts: Heritage – relics tourism, craft village tourism, ecotourism – resort, sport – leisure tourism. tourism and agritourism. Hanoi additionally has 21 zones and spots acknowledged as city-level vacationer sights.
Mr. Hieu mentioned that there are a variety of shortcomings within the precise working state of affairs at vacationer resorts and vacationer sights within the metropolis. Typically, technical infrastructure for tourism (automotive parks, bogs, relaxation stops, service factors) is missing in amount and high quality; added service to serve clients is restricted; some locations nonetheless exist peddlers, entice vacationers; Information expertise utility actions in administration, on-line promotion and vacationer help haven’t but met the necessities; the standard of human assets shouldn’t be uniform, the professionalism in serving vacationers shouldn’t be excessive; lack of high-quality vacationer locations.
Therefore, the event of a set of standards to guage high-quality vacationer sights in Hanoi within the 2021-2025 interval performs an necessary position in serving to Hanoi construct enticing tourism merchandise and enhance tourism. high-quality vacation spot,” he said.
According to the Hanoi Department of Tourism, in 2018, the unit issued Plan 123/KH-SDL on the development of a set of criteria for evaluating high-quality tourist sites and attractions. The set of criteria is the basis for Hanoi city to evaluate the quality of tourist zones and attractions in the capital’s area and is the basis for orienting agencies, organizations and businesses to manage the destinations. tourism in improving the quality of tourist zones and spots, striving to achieve the level of high-quality tourist zones and attractions of Hanoi.
Accordingly, the set of criteria is built based on 6 large criteria groups for evaluation, including: tourism resources, products and services, destination management, infrastructure, community participation locality, the level of tourist satisfaction with the destination. These criteria all have clear scales out of a total of 100 points, in order to identify tourist sites and attractions that meet high quality standards, ensure science in the evaluation process as well as help tourist sites and attractions. can self-assess the status of the unit, thereby making plans to develop and improve the quality of the appropriate destination in the future.
At the conference, the delegates also contributed ideas for Hanoi to promote the value of destinations in attracting tourists. According to the Director of the Department of Planning and Finance (the General Department of Tourism – Ministry of Culture, Sports and Tourism) Do Cam Tho, the development of a set of criteria for evaluating high-quality tourist attractions in the city in the period 2021-2025 is very necessary, to help Hanoi build a system of tourism products and quality destinations to serve tourists. In addition to developing criteria for assessing the quality of destinations, Hanoi needs to pay more attention to the links between tourist zones, destinations and localities to build quality and attractive tours and routes.
Meanwhile, Assoc. Prof. Dr. Pham Truong Hoang, Dean of the Faculty of Tourism and Hospitality, Hanoi National Economics University, analyzed that after having the results of self-assessment of tourist attractions, Hanoi needs to step up the stage. promote to attract domestic and international tourists.
After this convention, vacationer areas and sights in Hanoi will perform self-assessment of high-quality vacationer websites and sights, from which there will probably be methods to advertise the worth of the vacation spot, overcome limitations to enhance the standard of the vacation spot. High high quality service attracts extra vacationers.