Quang Ninh tourism business is selling the applying of data know-how, digital transformation in service provision and state administration.
In the context of tourism growth within the new state of affairs, not solely Quang Ninh tourism but additionally all localities within the nation are specializing in selling digital transformation within the subject of tourism, with emphasis on offering experiences. secure, versatile, handy for guests.
Up to now, after a interval of tourism actions being critically affected by the Covid-19 epidemic, various tourism service provision actions within the province have had a shift from the standard tourism enterprise mannequin. system to a contemporary tourism enterprise mannequin based on a collection of digital know-how software fashions. In explicit, the Quang Ninh tourism business has carried out scanning QR codes for medical declaration, which has been carried out synchronously, and other people and guests have executed it critically. Up to now, all vacationer points of interest and repair companies within the province have QR codes, making certain most security for guests in addition to comfort in administration.
Mr. Le Ngoc Son (Cao Xanh ward, Ha Long metropolis) shared: During the final Tet vacation, my household and I went on a spring journey to worship at some worship services within the province. All factors have QR codes for folks to declare. Some spots even have automated temperature meters, making folks really feel very secure and handy.
In reality, to deal with the epidemic and make sure the security of vacationers, Quang Ninh tourism business has constructed and deployed many know-how merchandise similar to: Upgrading the secure Vietnam Tourism software; Covid-19 security declaration system; Vaccine passport…
Accordingly, the secure Vietnam Tourism software totally integrates options similar to good travel playing cards; secure vacationer digital map; medical declaration, vaccination certificates and medical replace on illness state of affairs in localities…
From this software, vacationers also can replicate on to tour operators or administration businesses once they encounter issues throughout their go to and expertise. In addition, the Safe Vietnam Tourism Database System (secure.tourism.com.vn) can also be actively collaborating. Up to now, lodging services within the province have registered for security assessments practically 1,500 instances.
In addition to options developed to deal with the brand new state of affairs through the Covid-19 epidemic season, over the previous time, tourism promotion and communication on digital platforms has additionally been promoted. Accordingly, the system of internet sites, social networks, and good purposes for tourism … are invested, constructed methodically, vividly and extra typically. Tourism enterprise models repeatedly replace photos, promotions, work together with guests to reinforce the expertise, strategy clients and promote merchandise.
Quang Ninh has developed an built-in tourism information warehouse and tourism portal via web sites halongtourism.com.vn, discoverhalong.com in all 3 languages: Vietnamese, English, and Chinese. Visitors also can entry the Quang Ninh Tourism Information fanpage on the social community fb to have helpful details about tourism. In 2021, practically 600 information and articles have been up to date on the province’s tourism web site, attracting practically 211,000 guests; There are about 600 information and articles up to date on the fanpage, attracting practically 273,000 folks to strategy…
In addition, Quang Ninh tourism actively participates in on-line tourism promotion and promoting actions similar to: Joining a sales space on the Ho Chi Minh City Tourism Festival in 2021; on-line convention on tourism between Quang Ninh province and Phuket province, Thailand; held a gathering of the Appraisal Council 3 Scenario 360 video recording service for tourism promotion on the tourism built-in portal system underneath the IT software mission to enhance the operational effectivity of the tourism business in Quang Ninh province ; Conference to ascertain secure hall in Hanoi and different localities…
Thereby, introducing tourism insurance policies, stimulus promotion applications, distinctive tourism merchandise, exchanging experiences between the events on reopening tourism within the context of the Covid-19 epidemic underneath management. .
It is thought that earlier than the Covid-19 pandemic, Quang Ninh tourism has actively utilized IT within the subject of tourism, usually as a wise tourism mannequin. In explicit, the info integration infrastructure has contributed to making sure well timed interplay between the three events, specifically managers, tourism companies and vacationers, with a purpose to create the most effective values, advantages and providers.
In addition, the IT infrastructure can also be invested by Quang Ninh to develop a platform for good tourism via free public wifi hotspots; strongly spend money on know-how infrastructure at vacationer locations… Travel service companies have actively posted their data on fashionable tourism purposes.
According to Mr. Pham Ngoc Thuy, Director of the Department of Tourism: This yr, the Department will proceed to review the digital transformation mannequin for the tourism business to reinforce competitiveness, appeal to vacationers, and create a secure tourism setting. full max.
“Besides, speeding up the completion of the IT application project, improving operational efficiency in Quang Ninh tourism industry (phase I) to put it into use. In particular, encouraging communication businesses promoting tourism services to people and tourists”, Mr. Thuy stated.
With the more and more intensive software of IT, good tourism is an inevitable growth development of the tourism business, a method for Quang Ninh models and companies to alter their administration considering and construct tourism merchandise. Smart, most entry to clients.