The Vietnam Tourism Association organizes the primary room service examination

Creating severe groups

Today, March 18, the primary Chamber Professional Examination of 2022 was held. This is an examination performed by the Vietnam Tourism Association (VITA), the Training Board, the Vietnam Chamber Management Club straight implement the contents and coordinate with the Hanoi Tourism College to arrange.

According to the Vietnam Tourism Association, the group of the examination for housekeeping is to implement the affiliation’s motion plan on coaching tourism human assets and enhancing the standard of the workforce within the tourism business. Especially within the context that Vietnam’s tourism business is regularly coming into the restoration part after the Covid-19 pandemic, which requires the restoration of staff after a time period when the tourism business was frozen.

Speaking on the opening of the examination, Mr. Vu The Binh – Standing Vice Chairman of the Vietnam Tourism Association stated that if the factors in keeping with European requirements had been put into the take a look at, there can be some difficulties, so the Vietnam Tourism Association must face some difficulties. The Vietnamese calendar has constructed up fairly a couple of standards which are less complicated, clearer, simpler to implement, however the high quality remains to be assured.

“The organization of the housekeeping exam is not about forcing employees to adhere to rigid things, but with clear and easy-to-follow criteria, we will create serious workforces.” Mr. Vu The Binh stated.

According to the pinnacle of the Organizing Committee of the competition Nguyen The Toan, the jury of the competition contains: Le Mai Khanh – Vice President cum General Secretary of the Vietnam Association of Hospitals as Head of the Jury; Ms. Nguyen Thanh Binh – Deputy Director of the Hotel Department; Mr. Nguyen Quang – Chairman of Vietnam Chamber Management Club; Ms. Dang Thi Ha – Room Service Specialist; Ms. Tran Thi Thu Hien – Vice Dean of Faculty of Hotel Management, Hanoi Tourism College; Mr. Vu An Dan – Director of Center for Training and Tourism Development, Hanoi Open University.

It is thought that at this primary examination, there have been 20 candidates from lodges in provinces akin to Kien Giang, Lao Cai, Quang Ninh, Hai Phong, Hanoi, Bac Ninh, Vinh Phuc… The contest There are two elements: the idea take a look at and the case-handling take a look at. Candidates will take a principle take a look at within the morning and a case research within the afternoon.

Honoring the unsung heroes of the lodge

Talking to us, Mr. Nguyen Quang – Chairman of Vietnam Room Management Club stated: “This is a practical program of the Vietnam Tourism Association, the Vietnam Hotel Association deployed to assess the resource capacity. management human resources The hotel profession in our country, contributing to improving the quality of human resources in the hotel industry, sustainable development.

The exam has specific criteria and updates on the actual requirements of the industry, which will properly assess the necessary capacity of Chamber managers to meet national and international professional standards.

As a pioneer in participating in the exam, for the Vietnam Chamber Management Club, Mr. Quang said: “The examination is each to verify the capability of the EHK (Executive Housekeeper/Housekeeping) group in Vietnam in addition to for the administration of the room. contribute to honoring the silent heroes within the lodge – those that love their job and proceed to stay with the occupation regardless of going through many difficulties of the present COVID pandemic. Room Management additionally contributes to encouraging different departments to take part in comparable exams – contributing to the event of human assets within the hospitality business within the coming time.”

Sharing with us outside the exam room right before the theory test, contestant Nguyen Tuan Tuan (SN 1992, in Sapa Hotel, Lao Cai) said:

“I am very pleased that the Vietnam Tourism Association and the Chamber Club have facilitated the organization of this exam with very specific and clear standards and criteria. Before entering the competition, I learned more from my colleagues’ experiences to be able to meet the criteria.

And from the criteria given by the Association, I can determine the direction to strive in my work in the near future as well as the training for new employees at the hotel. This will help the hotel develop more, and also help me gain more experience.”

In addition, Mr. Tuan also said: “At first, I was very nervous and worried. But after listening to Mr. Vu The Binh encouraging the candidates that the organization of the housekeeping exam does not have to force employees to adhere to rigid things… I am very happy and full of excitement to take the step. in this exam”.

Before that, in 2021, the Vietnam Tourism Association issued the criteria for ranking room service. The set of criteria for housekeeping is expected to help employees in the tourism industry self-assess their qualifications to perfect their skills and expertise, thereby improving their professionalism and quality. quantity in serving tourists.

By organizing a take a look at in keeping with the requirements in a particular examination, the Vietnam Tourism Association has a foundation to evaluate the suitability of the Standards for workers and thereby enhance The set of requirements and strategies of organizing the chamber exams within the close to future.